Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect personal information you provide during registration: name, email address, date of birth, country of residence, and payment details. We also collect technical data: IP address, browser type, device information, and browsing activity on our platform. This information is necessary to provide our services, verify your identity, process transactions, and comply with regulatory requirements.

2. How We Use Your Data

Your data is used to: manage your account, process deposits and withdrawals, provide customer support, send promotional communications (with your consent), comply with KYC and anti-money-laundering regulations, detect and prevent fraud, and improve our services. We do not sell your personal data to third parties.

3. Data Storage & Security

All personal data is encrypted using 256-bit SSL technology during transmission and AES-256 encryption at rest. Data is stored on secure servers within the European Economic Area. We implement industry-standard security measures including firewalls, intrusion detection systems, and regular security audits. Access to personal data is restricted to authorised personnel on a need-to-know basis.

4. Third-Party Sharing

We share data with: payment processors (to complete transactions), identity verification services (for KYC compliance), regulatory bodies (when legally required), and fraud prevention services. All third-party partners are bound by data processing agreements that comply with applicable data protection laws.

5. Cookies

We use essential cookies for site functionality, performance cookies to improve user experience, and optional marketing cookies for promotional purposes. You can manage cookie preferences through your browser settings. Disabling essential cookies may impact site functionality.

6. Your Rights

You have the right to: access your personal data, request corrections, request deletion (subject to legal retention requirements), withdraw consent for marketing communications, and file a complaint with a data protection authority. To exercise any of these rights, contact our support team at [email protected].

7. Data Retention

We retain personal data for the duration of your account activity plus 5 years after account closure, as required by gambling regulations. Financial transaction records are retained for 7 years. After the retention period, data is securely deleted.

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